Privacy Policy

Legacy Hound Studio – Privacy Policy Effective date: 22 April 2026

At Legacy Hound Studio, we are deeply committed to capturing the timeless bond between you and your dog through beautiful, heartfelt fine art photography. Your privacy and trust matter greatly to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, make an enquiry, or book a photography session.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We will never sell your personal information to anyone.

How we collect personal information

We may collect your personal information when you:

  • Contact us via email or our website enquiry form.

  • Book a dog photography session with us (including completing any booking or session forms).

  • Sign a model release or image usage form.

  • Speak with us on the telephone (your number may be noted).

  • Provide information for invoicing or payments.

What information we collect

To deliver a relaxed, high-quality experience and create your fine art dog portraits, we may collect:

  • Your name, address, telephone number, and email address.

  • Details about your dog(s) – name, breed, age, personality, and any specific requirements or health/behaviour notes you share.

  • Information about the session, such as preferred dates or any special requests.

  • Names and contact details of any other people attending the session (if relevant).

  • Images and videos of you and your dog created during the studio session.

How we use your information

We use the information you provide for:

  • Organising and conducting your calm, no-pressure dog photography session.

  • Editing and delivering your fine art images and wall art prints.

  • Communicating with you about your booking, proofs, orders, and any follow-up support.

  • Internal record keeping and improving our services.

  • Occasionally contacting you about future sessions or services that may interest you (only if you have given permission).

We will not contact you with unrelated marketing.

Financial and payment information

We do not store your credit or debit card details. All payments are handled securely through:

  • Card reader (in-person)

  • PayPal

  • Bank transfer

For more details on PayPal’s privacy practices, please refer to their own privacy policy.

Security and storage

We take the security of your information seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access or disclosure, including:

  • Storing contracts, release forms, and session images on encrypted external hard drives with access limited to the studio owner (Luke).

  • Keeping contact details on password-protected or biometric-secured devices (mobile phone and computer).

  • Using secure systems for website enquiries and communications.

How long we keep your information

We keep your personal information only for as long as necessary:

  • Session records and contact details are retained for up to 6 years for accounting and legal purposes.

  • Your photographs are kept for as long as needed to deliver your order and provide ongoing support.

  • Model release forms are retained indefinitely due to their legal purpose.

  • We will delete or securely destroy personal information when it is no longer required.

Your rights – controlling your personal information

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct any inaccurate information.

  • Request that we delete your personal information (subject to legal obligations).

  • Withdraw any consent you have given for marketing or image usage at any time.

To exercise these rights, simply contact us by email. We will respond as quickly as possible.

Image rights and usage

The copyright in all photographs belongs to Legacy Hound Studio. Once you purchase your images or wall art, you receive a personal licence to display them in your home.

We may occasionally ask for your permission to use selected images (with faces blurred or cropped if you prefer) on our website, social media, or marketing to showcase our work. You can always say no — this will never affect your session or service.

Links to other websites

Our website may contain links to external sites (such as payment providers). Once you leave our site, we have no control over those websites and cannot accept responsibility for their privacy practices. We encourage you to read their privacy policies.

Cookies

Our website uses essential cookies to function properly and may use analytics cookies to understand how visitors use the site. You can manage or block cookies through your browser settings. Please note that blocking cookies may affect some features of the website.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated effective date.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please feel free to get in touch:

Email: luke@lukechapmanphotogrpahy.co.uk Phone: 07875421335 Studio: South Devon, UK

By using our website and services, you agree to the practices described in this policy.